Award-winning designer
With a 14-year design career, I am an expert in leading the design of impactful, user-centred digital experiences
Most recently, I was Principal UX Designer at Tearfund, supporting people living in extreme poverty. I’m now preparing for a long-term move into the public sector, eager to help make public services simpler and better for everyone.
Featured projects
-
Form design: User testing and iterating to increase donations by over 20%
I led UX efforts to optimise Tearfund's donation journey, including an accessible, user-friendly forms redesign and an in-depth A/B testing program with Conversion.com.
-
Designing an efficient, scalable design system and 2 large charity websites
I created a design system from the ground up and led a successful redesign of Tearfund’s websites, improving accessibility, engagement, conversion, and efficiency.
-
Designing a free resource platform for development workers worldwide
I designed Tearfund Learn, an online platform offering thousands of free resources, in multiple languages - helping people all over the world in their work to end extreme poverty.
-
Creating the Stuff app, an engaging and best-selling digital magazine on iOS
As one half of the design team, I delivered a cutting-edge interactive version of Stuff's monthly magazine that quickly became one of the top downloads on iOS.
“Will considers user needs with a great mix of experience, creativity, user research and being data driven. He’s kind, considerate and fun to work with. And almost certainly will have thought of things others haven't.”
– Kevin Etchells, Lead Front-end Developer and Accessibility Expert, i.AI